Cookies Policy

Introduction

This Cookies Policy explains how LuckyStart uses cookies and similar tracking technologies when you visit our website or use our online casino services. It is intended to help you understand what cookies are, why we use them, and what choices you have regarding their use. This policy was last updated in 2026 and applies to all users accessing LuckyStart from Australia and other permitted jurisdictions.

What Are Cookies

Cookies are small text files that are placed on your device by a website you visit, allowing the site to recognise your device and remember certain information about your visit. LuckyStart uses both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. Similar technologies such as web beacons, pixels, and local storage may also be used to support the functionality of our platform.

Necessary Cookies

Necessary cookies are essential for the core functioning of the LuckyStart website, including enabling secure login, maintaining your session while navigating between pages, and supporting responsible gambling tools such as deposit limits and self-exclusion settings. These cookies do not require your consent because without them certain services, such as account access and payment processing, cannot be provided. Necessary cookies are typically retained for the duration of your browsing session or up to 30 days for security purposes.

Analytics Cookies

Analytics cookies help LuckyStart understand how visitors interact with our website, including which pages are viewed most frequently, how long users stay on the site, and where technical issues may occur. This information is used in aggregated form to improve site performance, layout, and overall user experience. Analytics cookies used by LuckyStart are generally retained for a period of up to 24 months, after which the data is deleted or anonymised.

Marketing Cookies

Marketing cookies are used to deliver promotions, bonus offers, and advertisements that are relevant to your interests, both on the LuckyStart website and on third-party platforms. These cookies may track your browsing activity across sessions to help measure the effectiveness of marketing campaigns. Marketing cookies are typically retained for up to 12 months and are only set with your consent, where required by applicable law.

Third-Party Cookies

LuckyStart works with trusted third-party providers, including payment processors, analytics services, and advertising partners, who may also place cookies on your device through our website. These third parties are responsible for their own cookie practices, and we encourage you to review their respective privacy and cookie policies. LuckyStart does not control the retention periods applied by these external providers.

Managing Cookies in Your Browser

You can manage, block, or delete cookies at any time through your browser settings, and most browsers allow you to view which cookies are stored and remove them individually or entirely. Disabling certain cookies, particularly necessary cookies, may affect the functionality of the LuckyStart platform, including your ability to log in or use certain features. Instructions for managing cookies can typically be found in the help or settings section of your specific browser.

Cookie Consent Preferences

When you first visit LuckyStart, you will be presented with a cookie consent banner allowing you to accept or customise your cookie preferences for analytics and marketing categories. You may update these preferences at any time by accessing the cookie settings panel available on our website. Necessary cookies cannot be disabled through this panel as they are required for the site to operate correctly.

Retention and Data Protection

LuckyStart retains cookie-derived data only for as long as necessary to fulfil the purposes described in this policy, after which it is securely deleted or anonymised. Any personal data collected through cookies is handled in accordance with our broader Privacy Policy and applicable data protection principles, including those consistent with GDPR standards where relevant to our international users. We periodically review our retention practices to ensure they remain proportionate and necessary.

Updates to This Policy

LuckyStart may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any material changes will be communicated through a notice on our website, and the updated effective date will be displayed at the top of this page. We encourage users to review this policy periodically, with the current version effective as of 2026.